Privacy Policy

1. Introduction

EcoTableSolutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us about our eco-friendly tableware solutions.

2. Information We Collect

2.1 Information You Provide

We may collect the following information when you:

• Contact us through our contact form
• Subscribe to our newsletter
• Request quotes or product information
• Communicate with us via email or phone

This information may include:

• Name and contact information (email, phone, address)
• Business or organization details
• Product interests and requirements
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide customer service
• Send product information and quotes
• Improve our website and services
• Send newsletters and updates (with your consent)
• Connect you with appropriate suppliers or partners
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted suppliers and manufacturers to fulfill your product requests
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, sale, or transfer of our business
• Consent: When you have given explicit consent for sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience

You can control cookies through your browser settings.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact information from inquiries is typically retained for 3 years unless you request deletion.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

11. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated "Last Updated" date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.